The company undertakes to sell the products of the companies, which it represents as sole distributor/agent in Pakistan. Responding to tenders and calls for bids form the major part of the business intake on a commercial basis.

This intake of business comprises sales from stock as well as sales on indents provided to customers by our principals. The process includes introduction of products to potential customers by sales promotion and product demonstrations, installation and commissioning, provision of warranty services and maintenance thereafter, for the normal life of the product.

Commercial business is at present equally divided between the public and private sectors. Public sector customers include Hospitals, Clinics, Universities, and Research Centers as well as production units. Private sector clients include Organizations within the Petrochemical, Pharmaceutical and Cement Industries as well as Power Plants, Private Hospitals, and, more recently, Engineering and Medical Educational Institutions.

With the current trend towards privatization, it is expected that the share of business from the private sector will soon exceed the share of the public sector, thereby reversing an established trend.

The total turnover from this portion of the business was in excess of Rs. 500 million as of December 2007.